Returns & Exchanges
At Knotty USA, we want you to be completely satisfied with your purchase. If your item isn't the perfect fit, you can return or exchange any unworn products within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Print Your Label
Once your request is approved, we will email you a prepaid shipping label to print and attach to your return package.
- 3.Pack and Ship
Place the items in their original packaging, ensuring all tags are attached, and drop the parcel off at any authorized carrier location.
- 4.Receive Your Refund
After our warehouse inspects your return, your refund or exchange will be processed within 5-7 business days to your original payment method.