Frequently Asked Questions
Everything you need to know about your Knotty USA experience.
What materials are used in Knotty USA products?
We pride ourselves on using premium, ethically sourced fabrics including organic cotton, sustainable wool blends, and high-grade synthetic fibers designed for durability and comfort.
How long will it take for my order to arrive?
Standard shipping within the USA typically takes 3-5 business days. Expedited shipping options are available at checkout for faster delivery.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Exchanges are free, while returns for a refund may incur a small processing fee.
How do I determine my correct size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed fit.
Do you offer international shipping?
Yes, Knotty USA ships to over 50 countries worldwide. International shipping rates and delivery times vary by location and are calculated at checkout.
How should I care for my Knotty USA apparel?
To maintain the quality of your garments, we recommend machine washing on a cold, gentle cycle and hanging to dry. Specific care instructions are located on the inner label of each item.